Privacy Policy

1. Introduction

Welcome to our audio platform. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service, including our website, mobile application, and all related services (collectively, the "Service").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Personal Data

We may collect personal information that you voluntarily provide when using our Service, including:

• Contact information (such as name, email address, phone number)
• Account credentials (username and password)
• Profile information (profile picture, preferences)
• Payment and billing information
• Communications with us

2.2 Usage Data

We automatically collect certain information when you use the Service, including:

• Device information (device type, operating system, browser type)
• IP address and location data
• Service usage patterns and interactions
• Content consumption data (listening history, downloads, favorites)
• Time spent on the Service and pages visited

2.3 Offline Data

Our Service allows for offline listening and downloading of content. We collect information about your downloaded content, listening progress, and offline usage patterns when your device reconnects to our servers.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our Service
• Processing transactions and managing your account
• Personalizing your experience and content recommendations
• Communicating with you about service updates, offers, and promotions
• Analyzing usage patterns to enhance our Service
• Detecting, preventing, and addressing technical issues or fraudulent activities
• Complying with legal obligations

4. Sharing Your Information

We may share your information with:

• Service providers who perform services on our behalf
• Payment processors for transaction processing
• Analytics providers to help us understand Service usage
• Business partners for joint offerings or promotions
• Legal authorities when required by law
• Other parties in connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for marketing purposes.

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your data may be stored and processed in any country where we have operations or where our service providers are located. By using our Service, you consent to the transfer of information to countries outside of your country of residence, which may have different data protection rules.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing, correcting, or deleting your personal information
• Withdrawing consent for processing your data
• Requesting restriction of processing or objecting to processing
• Data portability
• Opting out of marketing communications

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

7. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to remove that information.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: hello@sautibox.com
Address: Floor 3, Plot C8/C9 Halima Shopping Plaza, Zaria Road, Kano State, Nigeria