SautiBox

Terms of Service

These terms govern your use of SautiBox and outline the rights and responsibilities of all users.

Last updated: January 15, 2025
Effective: January 15, 2025
Key Points
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Personal use only - no sharing or redistribution
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Subscription required for full access
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Your account security is your responsibility
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Content is protected by copyright laws
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No unauthorized downloading or sharing
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Contact us for questions or concerns
Acceptance of Terms

Agreement to Terms

  • By accessing or using SautiBox, you agree to be bound by these Terms of Service
  • If you do not agree to these terms, you may not use our service
  • These terms apply to all users, including visitors, registered users, and subscribers
  • Your continued use of the service constitutes acceptance of any updates to these terms

Eligibility

  • You must be at least 13 years old to use SautiBox
  • Users under 18 must have parental consent
  • You must provide accurate and complete information when creating an account
  • You are responsible for maintaining the security of your account
Service Description

What We Provide

  • Access to a library of audiobooks for streaming and download
  • Personalized recommendations based on your preferences
  • Cross-device synchronization of your listening progress
  • Customer support and technical assistance

Service Availability

  • We strive for 99.9% uptime but cannot guarantee uninterrupted service
  • Scheduled maintenance will be announced in advance when possible
  • Some content may be temporarily unavailable due to licensing restrictions
  • Service availability may vary by geographic location

Content Library

  • Our content library is subject to change based on licensing agreements
  • We add new content regularly but cannot guarantee specific titles
  • Some content may be removed due to expired licensing agreements
  • Content availability may vary by region
User Accounts and Responsibilities

Account Creation

  • You must provide accurate, current, and complete information
  • You are responsible for maintaining the confidentiality of your password
  • You must notify us immediately of any unauthorized use of your account
  • One account per person; sharing accounts is prohibited

Acceptable Use

  • Use the service only for personal, non-commercial purposes
  • Do not share your account credentials with others
  • Do not attempt to circumvent any security measures
  • Do not use automated tools to access the service

Prohibited Activities

  • Downloading content for redistribution or commercial use
  • Attempting to reverse engineer or hack the service
  • Using the service to transmit harmful or illegal content
  • Violating any applicable laws or regulations
Subscription and Billing

Subscription Plans

  • Various subscription plans are available with different features and pricing
  • Subscription fees are billed in advance on a recurring basis
  • Free trial periods may be offered for new subscribers
  • Plan features and pricing are subject to change with notice

Payment Terms

  • Payment is due at the beginning of each billing cycle
  • We accept major credit cards and other payment methods as available
  • Failed payments may result in service suspension
  • You are responsible for all taxes and fees associated with your subscription

Cancellation and Refunds

  • You may cancel your subscription at any time through your account settings
  • Cancellation takes effect at the end of your current billing period
  • No refunds for partial billing periods unless required by law
  • Free trial cancellations take effect immediately
Intellectual Property

Our Content

  • All audiobooks and content are protected by copyright and other intellectual property laws
  • SautiBox and its licensors own all rights to the content and service
  • You may not copy, distribute, or create derivative works from our content
  • Our trademarks and logos may not be used without permission

Your Rights

  • You receive a limited, non-exclusive license to stream and download content for personal use
  • Downloaded content is for offline listening only and may not be shared
  • Your license terminates when your subscription ends or is cancelled
  • You may not remove or modify any copyright notices or watermarks

User Content

  • You retain ownership of any content you submit (reviews, comments, etc.)
  • You grant us a license to use your submitted content in connection with the service
  • You are responsible for ensuring you have rights to any content you submit
  • We may remove user content that violates these terms or our community guidelines
Privacy and Data Protection

Data Collection

  • We collect information as described in our Privacy Policy
  • Your personal information is protected according to applicable privacy laws
  • We use your data to provide and improve our service
  • You can control many aspects of data collection through your account settings

Data Security

  • We implement appropriate security measures to protect your data
  • However, no method of transmission over the internet is 100% secure
  • You are responsible for maintaining the security of your account credentials
  • Report any suspected security breaches immediately
Disclaimers and Limitations

Service Disclaimers

  • The service is provided "as is" without warranties of any kind
  • We do not guarantee that the service will be error-free or uninterrupted
  • Content accuracy and quality may vary
  • We are not responsible for third-party content or services

Limitation of Liability

  • Our liability is limited to the amount you paid for the service in the past 12 months
  • We are not liable for indirect, incidental, or consequential damages
  • Some jurisdictions do not allow certain limitations, so these may not apply to you
  • You agree to indemnify us against claims arising from your use of the service
Termination

Termination by You

  • You may terminate your account at any time through your account settings
  • Upon termination, your access to the service will end
  • Downloaded content will no longer be accessible
  • Some provisions of these terms will survive termination

Termination by Us

  • We may terminate or suspend your account for violation of these terms
  • We may terminate the service entirely with reasonable notice
  • In case of termination for cause, no refunds will be provided
  • We will provide notice of termination when possible
Governing Law and Disputes

Governing Law

These terms are governed by the laws of Nigeria. Any disputes will be resolved in the courts of Nigeria.

Dispute Resolution

We encourage resolving disputes through direct communication. For formal disputes, mediation will be attempted before litigation.

Questions About These Terms
If you have questions about these terms of service

Legal Department

Email: legal@sautibox.com
Response time: Within 5 business days

General Support

Email: hello@sautibox.com
For general questions about the service

Mailing Address:
SautiBox Legal Team
Kano, Nigeria

For legal notices and formal communications, please use our mailing address. All other inquiries can be sent via email for faster response.

Changes to These Terms

We may update these terms from time to time to reflect changes in our service, legal requirements, or business practices.

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We'll notify you of significant changes via email or app notification
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Changes take effect 30 days after notification
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Continued use after changes constitutes acceptance
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Previous versions available upon request